ED (Rev. 11/2023)
Member FDIC
Privacy Policy
FACTS
WHAT DOES EMIGRANT DO WITH YOUR PERSONAL INFORMATION?
Why?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
- Social Security number
- Income
- Account Balances
- Payment History
- Credit History
- Credit Scores
- Email Address
How?
All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Emigrant chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information
Does Emigrant share?
Can you limit this sharing?
For our everyday business purposes- such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes
No
For our marketing purposes- to offer our products and services to you
Yes
Yes
For joint marketing with other financial companies
No
We don't share
For our affiliates' everyday business purposes- information about your transactions and experiences
Yes
Yes
For our affiliates' everyday business purposes- information about your creditworthiness
Yes
Yes
For our affiliates to market to you
Yes
Yes
For non-affiliates to market to you
No
We don't share
To limit our
sharing
- Login to your account at EmigrantDirect.com select the "My Profile" tab and scroll to the bottom of the page to the "Privacy Policy" section to make your selection
Please note:
If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice.
However, you can contact us at any time to limit our sharing.
Questions?
Who we are
Who is providing this notice?
Emigrant Family offers consumer-related financial services and includes Emigrant Bank (providing a full range of banking products); Emigrant Mortgage a division of Emigrant Bank., (offering residential mortgage loans), Emigrant Mortgage Company, Inc. (offering mortgage loan servicing), Emigrant Funding Corporation (offering small balance commercial mortgage loans), Emigrant Agency, Inc. doing business as Emigrant Financial Services (featuring insurance and annuity products), Personal Risk Management Solutions, (a division of Emigrant Bank providing insurance advisory services), New York Private Bank and Trust (a division of Emigrant Bank offering private banking and trust services), Sarasota Private Trust Company (a subsidiary of Emigrant Bank offering wealth management and trust services), Cleveland Private Trust Company (a subsidiary of Emigrant Bank offering wealth management and trust services), EmigrantDirect, DollarSavingsDirect, and MySavingsDirect (each a division of Emigrant Bank offering certain banking products and services via the Internet), and New York Private Finance (an affiliate of Emigrant Bank offering structured loans and financial advisory services to private clients.
What we do
How does Emigrant protect my personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We maintain electronic safeguards to protect customer privacy on our websites. We carefully monitor our compliance with applicable laws and regulations and our internal security policies and procedures.
How does Emigrant collect my personal information?
We collect your personal information, for example, when you
- Open an account
- Deposit money
- Apply for a loan
- Use your credit or debit card
- Provide your Mortgage Information
Why can't I limit all sharing?
Federal law gives you the right to limit only
- sharing for affiliates’ everyday business purposes—information about your creditworthiness
- affiliates from using your information to market to you
- sharing from non-affiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
What happens when I limit sharing for an account I hold jointly with someone else?
When an information sharing request is received, and the account is a joint account, the information sharing for only the individual customer is limited.
Definitions
Affiliates
Companies related by common ownership or control. They can be financial and nonfinancial companies.
- Emigrant does share with affiliates
Non-Affiliates
Companies not related by common ownership or control. They can be financial and nonfinancial companies.
- Emigrant does not share with non-affiliates so they can market to you
Joint Marketing
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
- Emigrant does not jointly market
Other Important Information
California: Under California law, we will not share information we collect about you with companies outside of Emigrant Family, unless the law allows. For example, we may share information with your consent, to service your accounts. We will limit sharing among our companies to the extent required by California law.
For more information, please call 800-836-1997 or email us at CustomerService@EmigrantDirect.com.
Deposit accounts are fully FDIC insured, as applicable.